F11 Key does Nothing...

Discussion in 'Acronis True Image Product Line' started by AnthonyN, Oct 19, 2005.

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  1. AnthonyN

    AnthonyN Registered Member

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    I've seen posts and received instruction from tech support to "Press the F11 key when the Acronis Loading..." appears.

    Nothing happens when I do this. One PC hangs (has to be rebooted). The other PC ignors it entirley.

    I'm doing this while booting the CD rescue disk. I'm running win2k if that's important. One note: I'm using a PCI ata controller which also requests F11 to be pressed for win2k. I always ignore that prompt. However, If it's ignored when the CD TI is booting then TI9 does not recognize my HDs.

    The other PC has no weird add-ons. so F11 doesn't work on it either.

    What am I doing wrong.

    an
     
  2. Crashpilot

    Crashpilot Registered Member

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    Hi AnthonyN

    I don't know what kind of problems your ATA controller can cause but the advice to press F11 when using the recovery disk is nonsense since that only works with the start up recovery manager.

    Crashpilot
     
  3. AnthonyN

    AnthonyN Registered Member

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    You know, I was just thinking that myself. The recovery manager must modify the MBR and that is where the F11 is trapped.

    thanks
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
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    Hello AnthonyN,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please let me know your Acronis request # which was sent to you in autoreply to your letter to Acronis Support Team? I will find your letter and try to help you.

    Thank you.
    --
    Irina Shirokova
     
  5. AnthonyN

    AnthonyN Registered Member

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    #383274
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello AnthonyN,

    I have found your letter, we will contact you soon.

    Thank you.
    --
    Irina Shirokova
     
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