After using bootable CD, I'm unable to access this drive. I emailed support and was suggested to type "quiet acpi=off noapic" in the boot menu. Unfortunately, this didn't work. Support says Firewire and USB drives are supported in Acronis Bootable Media. I hope there's a way to make this work. After many different attempts, copying full backup to DVD hasn't worked. The full backup to the firewire drive verified perfectly. Any help or insight would be much appreciated.