External Archive Drive not Available for Restore

Discussion in 'Paragon Drive Backup Product Line' started by X21, Jul 26, 2011.

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  1. X21

    X21 Registered Member

    Joined:
    Jul 7, 2011
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    Thank you for any help or comments.

    I have successfully tested Paragon Backup & Recovery 10 Suite with an external drive connected via E-Sata.

    This same drive can also connect via USB, and I'm trying to get the backup/restore to work connected USB (this PC doesn't have E-Sata). However, when I boot from the WinPE recovery CD, the only drive recognized is the internal hard drive, no external USB drive seen. How can I be able to see the external USB drive to restore from it?

    Thanks again,
    Jim D
     
  2. Mech_An

    Mech_An Registered Member

    Joined:
    Mar 29, 2010
    Posts:
    855
    Do you have USB 3.0 connection? The reason could be in missing drivers of WinPE environment.
    Please try to manually add drivers (for Windows 7 x32) via Add drivers wizard and check if USB will appear.
     
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