Exclusion by filename instead of full path?

Discussion in 'ESET NOD32 Antivirus' started by DavidNL, Jul 28, 2008.

Thread Status:
Not open for further replies.
  1. DavidNL

    DavidNL Registered Member

    Joined:
    May 20, 2008
    Posts:
    9
    Hi,

    My company has created a Microsoft Word Template which contains several macros being used by a Visual Basic application.

    Nod32 detects this template as "probably unknown MACRO virus" (which is obviously not the case, since we created it ourselves).

    I know its possible to exclude a file in Nod32 by entering the exact path in the 'Exclusions' screen in Setup, but since this file is all over the network, in several locations, its impossible for me to add all these path's as exclusions.

    So the question is: can i exclude this file just by entering the file name, "mytemplate.dot" ? If so, where can i do this.
    Or can i solve this in any other way?


    Thanks in advance for any help,
    David.
     
  2. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    There is no way to exclude files just by their filename, a complete path has to be specified.

    If you can email a copy of the Microsoft Word Template in a .ZIP or .RAR archive file protected with a password of "infected" (even though it is not) to samples@eset.sk with a Subject: of False Positive Alarm and a link to this message, ESET's virus lab can examine the file to determine why it is being reported as malicious.

    Please include information such as which version of the software you are using and its virus signature database version.

    Regards,

    Aryeh Goretsky
     
  3. DavidNL

    DavidNL Registered Member

    Joined:
    May 20, 2008
    Posts:
    9
    Hi Aryeh,

    Thanks for your reply. I've send them an E-mail and i'm waiting for an answer..


    Regards,
    David.
     
  4. Paisit

    Paisit Registered Member

    Joined:
    Mar 28, 2008
    Posts:
    17
    Do not wait for the answer from ESET but test it yourself when NOD32 was updated with the latest version.
     
  5. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Please PM me your email address as I was unable to find the FP you've mentioned.
     
  6. DavidNL

    DavidNL Registered Member

    Joined:
    May 20, 2008
    Posts:
    9
    Hi Marcos,

    I just tested it and it works fine now, the file is not detected anymore. Problem solved, thanks for the help!

    Regards,
    David.
     
Thread Status:
Not open for further replies.