Okay - so I downloaded evidence eliminator. I'm a mug I know but there you are. There was a hot review of it and at half price, and I now know the reviewer was almost certainly an affiliate. At least I never used it thanks to info gleaned from this forum. That's one saving grace. They are willing to give a refund but I have to download a program to obtain a lock out key. Does anyone know anything about this? Is it safe?