Event ID 43

Discussion in 'Acronis True Image Product Line' started by vukodlak75, May 30, 2008.

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  1. vukodlak75

    vukodlak75 Registered Member

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    Anyone getting this error in event viewer?
    This happens when running Acronis Media Builder.

    Event Type: Error
    Event Source: Acronis True Image Echo Workstation
    Event Category: (14)
    Event ID: 43
    Date: 5/30/2008
    Time: 6:19:18 AM
    User: N/A
    Computer: CORP-2
    Description:
    Missing expression after '.'. (0xE002B)
    path = "256.256.>>>256.0",
    token = "256",
    line = 1),
    column = 9)
    Tag = 0x2D43E8A7A12892F1
     
  2. bodgy

    bodgy Registered Member

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    Do you have any other burning utilities running such as InCD etc?

    Are you making this CD from the computer Echo W is installed on or via a remote agent/access?

    Which OS?

    Have you tried re-installing Echo W?

    Colin
     
  3. vukodlak75

    vukodlak75 Registered Member

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    Nero express is installed, no incd.
    I am making this on a computer that Echo is installed on.
    Windows XP SP2
    Yes, I tried re-installing.

    This happens when making a cd, iso and even a usb recvery.
     
  4. bodgy

    bodgy Registered Member

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    Is Nero Image Drive running?

    Colin
     
  5. vukodlak75

    vukodlak75 Registered Member

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    Nope, I'll double check though, thanks.
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Apr 28, 2004
    Posts:
    25,885
    Hello vukodlak75,

    Thank you for choosing Acronis Remote Workstation Disk Backup Software.

    We are sorry for delayed response.

    Could you please collect some information to let us investigate the problem thoroughly?

    Please create an export of Windows Event log.

    Please create Windows System Information as it is described in Acronis Help Post.

    Please collect CD Recorder log the following way:
    - Run regedit from Start -> Run;
    - Open HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\DebugLogs registry key;
    - Please create the folder DebugLogs if it does not exist yet;
    - Add cdrecord value (Type: DWORD; Data: 1);
    - Please reproduce the problem;
    The cdrecord.log will be created in Documents and Settings\All Users\Application Data\Acronis\DebugLogs folder.

    Please also collect the application log of the operation:
    - run the program;
    - select Show log on the toolbar or from the Tools menu;
    - select the corresponding log;
    - click "Save the log entry to file" (the diskette icon).

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will do our best to investigate the problem and provide you with a solution.

    Thank you.
    --
    Marat Setdikov
     
  7. vukodlak75

    vukodlak75 Registered Member

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    OK, done.

    Thanks
     
  8. vukodlak75

    vukodlak75 Registered Member

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    FYI, support has assured me that this issue will be resolved soon. It will not have any effect on backups or restores.
     
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