I am considering to buy ESS, and wanted to test the suite before making a decision. I downloaded the trial version from the ESET web site, and installed the suite after removing my current suite which will expire at the end of March 2008. Having tested the Suite, I wanted to remove the trial version so that I could reinstall my current suite. However, the uninstall process froze when the program said there were 4 or 6 seconds to complete the removal process. I killed the removal process and restarted the machine only to find out that my dial up connection was not working anymore. I kept receiving "Error 720" which can happen when the TCP/IP is somehow unbound from the dial-up adapter. I could have tried to uninstall and reinstall the TCP/IP protocol, but I performed a system restore to a clean state. Is there an ESS removal tool which can be used to properly uninstall ESS. My machine is running under XP with SP2.