ESS Trial not updating

Discussion in 'ESET Smart Security' started by igor782, Dec 27, 2008.

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  1. igor782

    igor782 Registered Member

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    Oct 15, 2003
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  2. philby

    philby Registered Member

    Joined:
    Jan 10, 2008
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    Are you using username /password as below?

    updv4
    upv4test

    That fixed it for me

    philby
     
  3. igor782

    igor782 Registered Member

    Joined:
    Oct 15, 2003
    Posts:
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    Thanks, but that didn't work.

    I didn't have any thing in for username/password.

    thanks again.
     
  4. ronjor

    ronjor Global Moderator

    Joined:
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    Location:
    Texas
    Try restarting your computer and see if you get an update. What security programs are you running?
     
  5. igor782

    igor782 Registered Member

    Joined:
    Oct 15, 2003
    Posts:
    7
    Hello,

    I rebooted and still not working.

    ESS is the only security program that I have running.
     
  6. ASpace

    ASpace Guest


    In order to trial ESS you must have a license .
    It should be entered in Update -> Username and password setup.
    Register here and when you receive them , enter them and update :
    http://www.eset.eu/download/ess-trial-form

    Additionally , you can make sure you have the very latest build - 3.0.684 , which can be downloaded and installed over the current build
    http://www.eset.eu/ess-download/ess_nt32_enu
     
  7. igor782

    igor782 Registered Member

    Joined:
    Oct 15, 2003
    Posts:
    7
    Hello,

    I don't have a license, I downloaded the trail off of the net.

    Is this illegal and should I uninstall ESS?

    Thank you.
     
  8. ASpace

    ASpace Guest

    No , it is not illegal . In order to trial ESET Smart Security , you need to download the installer from the official ESET servers/websites (www.eset.com or www.eset.eu , servers download.eset.com)

    In order to download and use the program you need a dedicated license , which is free and valid for 30 days . If you like ESS , you can purchase it after that.

    I'd suggest you uninstall your current version from Control Panel (you never know where you got this version from and how old actually it is). Reboot the computer when prompted . After reboot , make sure Windows Firewall is (at least temporary) enabled - Control Panel -> Windows Firewall

    Delete manually these folders:

    for XP:
    - C:\Documents and Settings\All users\Application data\Eset
    - C:\Documents and Settings\~username~\Local Settings\Application data\Eset

    for Vista:
    - C:\Program data\Eset
    - C:\Users\~username~\AppData\Local\Eset
    - C:\Users\~username~\AppData\Roaming\Eset

    Visit this page and scan your computer for threats:
    http://www.eset.eu/eos/eset-online-scanner

    Subscribe for the free trial license on
    http://www.eset.eu/download/ess-trial-form

    Using the license you'll receive via email , download the very latest version of ESS from http://www.eset.eu/ess-download/ess_nt32_enu . Reinstall your ESET software (read carefully the instructions) and enjoy . Use typical install. :thumb:
     
  9. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    You can also download ESS v4 beta announced and discussed here. It comes with an evaluation username/password in it.
     
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