ESS blocks Windows Update

Discussion in 'ESET Smart Security' started by bez85, Jul 12, 2008.

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  1. bez85

    bez85 Registered Member

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    Jul 12, 2008
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    Running ESS 3.0.699.0

    Windows Event Viewer shows several errors for Windows Update everyday. ESS seems to be blocking windows update. This happens only in Policy-based mode. Updates work fine in automatic mode. I use Policy-based mode as it loads webpages a lot faster.

    Are there any rules i need to add for windows updates??
    I've read differing suggestions elsewhere so i'm not sure which of these three i need to add rules for:
    svchost.exe
    wuaclt.exe
    wmiprvse.exe

    Also what exactly would the rules have to say as regards remote address and ports?
     
  2. ASpace

    ASpace Guest

    When you turn to "Policy-based" mode , there will be two rules , which will appear - allow all outgoing communication and allow initilized incoming communication . Check them and you'll make your "Policy-based mode" like Automatic mode , however you can create other rules which will be read/executed before the "too-general rules" like allow all xxx communication.


    As for Windows Update . Yes , svchost.exe should be allowed outgoing communication . As for the others (wuaclt.exe and wmiprvse.exe) , I am not sure.

    Another option is to temporary turn to "Automatic or Interactive modes
     
  3. Jo Ann

    Jo Ann Registered Member

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    HiTech_boy,

    Would you please explain the difference between the Automatic, Interactive, and Policy-Based Modes, insofar as using custom rules? :doubt:
     
  4. ASpace

    ASpace Guest

    Automatic mode allows all initiated outgoing communication and blocks the undesired incoming communication.

    Interactive and Policy-based modes are based on user rules for all the communications . In both modes the user can create rules , however in Interactive ESS will also prompt the user for action when there is something wanting in/out communication . The communication is blocked until the user desides.

    The policy-based mode will block all the communication except from the one you have especially created rules for.

    You can read more in ESS's help file
     
  5. Jo Ann

    Jo Ann Registered Member

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    Thanks, your explanation was just what I needed to know. ;)
     
  6. KarlBeer

    KarlBeer Registered Member

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    Jul 8, 2008
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    ESS 3.0.699.0 here.


    Is there a possibility that ESET Security resets to Policy-MOD and doesn't Notify the user?
    Something that triggers it?

    Would explain all the people being blocked from apps until they manually add them while using Interactive Mod.....?
     
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