I myself have had 2 Epson printers in the past and both had the same issue. when you get a new print cartridge you have to clean the heads around 10 times just to print properly. It appears it is not an uncommon problem. I have had customers in the past complaining about the something. Today I had a phone call from a customer that has an epson printer and is having the same issue. Has anyone else had this experience with Epson printers?