ESMX not recognizing Exchange after Update Rollup 3

Discussion in 'Other ESET Home Products' started by DrFix, Apr 15, 2010.

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  1. DrFix

    DrFix Registered Member

    Joined:
    Nov 11, 2009
    Posts:
    20
    Hi,

    after Update Rollup 3 of Exchange, ESMX 4.2 doesn't recognize Exchange anymore:

    http://img580.imageshack.us/img580/2080/errorx.png

    I think the way ESMX finds exchange should change... after every update the same issue... (I read a post about the same issue with update rollup 2)
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    As far as I know, EMSX 4.2.10015.0 should work fine with Update Rollup 3 for MS Exchange Server 2010. The latest version is downloadable from the ESET website.
     
  3. DrFix

    DrFix Registered Member

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    Nov 11, 2009
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    I tried installing 4.2.10015.0 but when I start setup it says that exchange is not installed on my system...

    but of course it is...
     
  4. rockshox

    rockshox Registered Member

    Joined:
    Oct 23, 2009
    Posts:
    261
    Refer to my thread here on this issue I had with Rollup 2. It appears when you install the updated ESET Mail Security, it runs the uninstaller for the older version first, which has a check for the version of Exchange, and then fails. You will need to backout the Rollup 3 patch (and possibly Rollup 2), then upgrade ESET Mail Security and re-install Rollup 3.

    Why the uninstaller has a check for the Exchange version I do not know, but that is how we got around that issue with Rollup 2.

    FYI - Rollup 3 installed just fine with ESET Mail Security 4.2.10015.0.
     
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