ESET Windows home products version 13

Discussion in 'other anti-virus software' started by FanJ, Oct 21, 2019.

  1. Crystal_Lake_Camper

    Crystal_Lake_Camper Registered Member

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    I like this gui as well : clean and simple , settings are quite easy to find and easy accessable ;) I am currently on a trial version of i.s and I like it sofar , you do not even notice its pressence , only when opening webbrowsers : they do lag for a couple of seconds. what I do notice is that there are no more popups when eset has updated it's signature defenitions , which is what I rember from using older versions of the program in the past?
     
  2. Marcos

    Marcos Eset Staff Account

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    This is interesting; you should not notice any delay when launching browsers. If possible, please post in our official forum https://forum.eset.com and we'll look into it. Let us know what browser the issue manifests with and if temporarily pausing real-time protection makes a difference. You can also try disabling automatic import of the root certificate to known browsers in the SSL protection setup in advanced settings.
    As for the pop-up notifications after module updates, by default they do not appear, however, there is a setting for it which users can turn on if they want to get the notification.
     
  3. Crystal_Lake_Camper

    Crystal_Lake_Camper Registered Member

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    thanks for your answer , another thing worth mentioning : I installed the trial version yesterday and the live installer quit on me three times : once on 6 percentage completion , and two times on 66%....the installer suggested to try the offline installer instead , but it was quite hard to find on the official site ( dutch ) so might I suggest to make offline installers easier accessable in the download section? when this trial runs out , I will be buying a licensce :) I have not registred on the forum , but I will do so soon thanks again for your answer and help , very much apreciated!!
     
  4. FanJ

    FanJ Updates Team

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    Hi,
    For the offline installer, the link have been posted here several times. Just a few steps and screenshots:

    1.
    Go to https://www.eset.com/int/home/internet-security/download/
    Go there to Advanced download

    Eset_2019-11-10_01.png

    2.
    Choose 64-bit or 32-bit (depending on whether you use Windows 64-bit or 32-bit)

    Eset_2019-11-10_02.png

    3.
    Download it

    Eset_2019-11-10_03.png

    Note:
    In the past you first had to choose the language. That has been changed. You can now choose the language during the installation
     
    Last edited: Nov 10, 2019
  5. darts

    darts Registered Member

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    When I install eset internet security 13 i can not registrate it and get the error code act.33 , what does this mean?
     
  6. roger_m

    roger_m Registered Member

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    It may be that the license is intended for use in a different country.
    https://forum.eset.com/topic/9682-p...t-9-act34-error/?do=findComment&comment=50285
     
  7. Marcos

    Marcos Eset Staff Account

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    During installation you can activate a fully functional trial version that you can use for 30 days.
     
  8. Thankful

    Thankful Savings Monitor

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    Manual product update Eset Internet Security version 13.0.24.0.
    Restart required.
     
  9. Trooper

    Trooper Registered Member

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    Thanks for the heads up. Will update my home PC's tonight.
     
  10. FanJ

    FanJ Updates Team

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    I got 13.0.24.0 via the internal updater.

    Some remarks:

    1.
    The News site is now giving a 404.
    https://support.eset.com/news
    What gives... For quite some time there wasn't there anyways nomore info about new Windows Home versions at all ...
    Who knows, maybe we are not supposed to know, or maybe they use now social media ....

    2.
    Version 13.0.24.0 is not (yet?) available at the advanced download option at https://www.eset.com/int/home/internet-security/download/
    And the changelog has been removed there now too.
    Who knows, maybe we are not supposed to know, or maybe they use now social media ....

    3.
    At the moment no official mention about 13.0.24.0 at the Eset forum https://forum.eset.com/
    Who knows if and when that will come ...
     
  11. Rico

    Rico Registered Member

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    Most recent AV comparatives, competition, tests better than ESET! Perhaps better nxt testing period?

    edit: spelling
     
  12. FanJ

    FanJ Updates Team

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    ESET Windows home products version 13.0.24 have been released

    Announcements at the Eset forum by Marcos:

    https://forum.eset.com/topic/21855-eset-windows-home-products-version-13024-have-been-released/
    https://forum.eset.com/topic/21858-eset-windows-home-products-version-13024-have-been-released/

    There is also a Changelog at:
    https://www.eset.com/int/home/internet-security/download/
    Go there to advanced download option.

     
    Last edited: Dec 10, 2019
  13. feerf56

    feerf56 Registered Member

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    Real-time protection of ESET IS v13.0.24.0 (not a manual scan !!!) with the latest database gives false alerts, If I start Kaspersky Virus Removal Tool under Windows 10 64bit Pro v1909 build18363.535. Only when I start Kaspersky Virus Removal Tool, Not when downloading it! https://www.kaspersky.hu/free-products

    2019-12-13_115400.jpg 2019-12-13_115523.jpg 2019-12-13_115615.jpg
     
  14. xxJackxx

    xxJackxx Registered Member

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    Are you sure that isn't fake? The UI looks rather sloppy for something Kaspersky makes. It doesn't match (closely enough) any of the screenshots I googled.
     
  15. feerf56

    feerf56 Registered Member

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    @xxJackxx

    Fake? The KVRT? No, It is not. Download and see. On the other hand You can try it. Simple. I described exactly under what circumstances.
     
    Last edited: Dec 13, 2019
  16. itman

    itman Registered Member

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    It's an Augur machine learning detection of a temp file KVRT is creating. See below screen shot. Submit KVRT.exe to Eset via in-product suspicious file detection. Note in your write-up that you believe its a false positive.

    Eset_KVRT.png
     
  17. feerf56

    feerf56 Registered Member

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    This has happened many times. I have repeatedly reported the case to ESET. They didn't respond. That's why I wrote here and on the ESET forum. https://forum.eset.com/topic/21891-real-time-protection-of-eset-is-v130240-false-alarm/
     
  18. itman

    itman Registered Member

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    Post here your link on the Eset forum. I never recall seeing anything on this.
     
  19. feerf56

    feerf56 Registered Member

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  20. itman

    itman Registered Member

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  21. feerf56

    feerf56 Registered Member

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    It's been more than 1 month since my first report. I also talked to them on the phone.

    I know from Kaspersky's support that they said that ESET could not reproduce the alarm. They did a manual scant. It didn't alert me either.
     
  22. itman

    itman Registered Member

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    Did you try creating an advanced machine learning exclusion for whatever path name \KVRT.exe?
     
  23. Minimalist

    Minimalist Registered Member

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    I've had the same problem when I was using v.13. I was hoping it wouldn't take them so long to solve FP.
     
  24. feerf56

    feerf56 Registered Member

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    If I exclude KVRT.exe, there is no alarm.
     
  25. itman

    itman Registered Member

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    Did KVRT.exe run successfully?
     
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