ESET support for special characters in Outlook 2010

Discussion in 'ESET NOD32 Antivirus' started by tomazyk, Mar 17, 2012.

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  1. tomazyk

    tomazyk Guest

    Hi!
    I have a problem with Eset AV and Outlook 2010. When I want to append tag to sent messages (this email is virus free...) Eset changes some special characters with some unreadable characters (I'm using Slovenian language to write messages). If I remove the tag everything goes back to normal.

    Is there any configuration that I have missed or ESET doesn't support Central European encoding?

    My config: ESET Nod32 AV 5.0.95.0, Windows 7, Outlook 2010, gmail account.

    Thanks for any help.
     
  2. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    14,374
    You're right, the text appended by ESET should have diacritics removed. We'll fix it in a module update.
     
  3. tomazyk

    tomazyk Guest

    Thank you for quick response.

    Just to clarify: the problem is not in appended text (I use English version of EAV and appended text looks OK) but in a message body which gets changed when EAV text is appended.

    For now I will disable adding a tag and wait for module update.

    Thanks again!
     
  4. tomazyk

    tomazyk Guest

    I just installed 5.2.9.1 version of Nod32 AV and the problem still exists. Do you know if this will be fixed in v.5 or in v.6?
     
  5. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    This is not going to be changed. I forgot that it was a local distributor's decision to use accented characters at the cost of them being displayed improperly when an email uses a different code page.
     
  6. tomazyk

    tomazyk Guest

    Thank you for your answer, Marcos.
     
    Last edited by a moderator: Jun 3, 2012
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