ESET SS 4.2 make blue screen. Help

Discussion in 'ESET Smart Security' started by AWK, Apr 22, 2010.

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  1. AWK

    AWK Registered Member

    Joined:
    Apr 22, 2010
    Posts:
    3
    Location:
    Japan
    Hi,

    I have been using ESET NOD32 for a few years now and I`m very happy so far. However, there is some problem now. When I process photos or only open one after another it suddenly shows blue screen with letter and something about DUMP and computer is down. I restarted and after a while it happened again ONLY when I open image to view. No photoshop, no other editing program is open in this time. I asked my friend who is in IT field about it and he checked my "minidump" files which I sent him and his advice at the end was: "Get rid of this stupid NOD32, this is what cause the problem according to .DMP files"
    I don`t want to get rid of my ESET Security because I`m happy with that. However if this continue I may not have any option, only uninstall.
    Anyone have the same problem? I have renewal coming next month and I have to be sure I pay for something it will work as it used to.
    Thanks
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
    Hi AWK, PM sent.
     
  3. AWK

    AWK Registered Member

    Joined:
    Apr 22, 2010
    Posts:
    3
    Location:
    Japan
    Please check your PM again.
    Thank You
     
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