Microsoft CRM (3.0.5300.0) does not work with ESET Smart Security (3.0.642) installed. The CRM web pages are blocked on Vista (even with the firewall disabled); the CRM contacts in Outlook are inaccessible on WinXP. Outlook (XP or 2007) crashes as soon as you try to access the 'CRM contacts' address book. Only uninstalling ESET SS solves this problem. This makes the 30 licenses we bought unusable for us. I lost count on the number of mails I have send to ESET but the only reaction I got was 'we are looking into this' or (on this forum) 'we don't have a problem'. As ESET does not seem to know the meaning of the word SUPPORT, I'm hoping that anyone on this forum knows how to solve this.