ESET Smart Security and Carbonite Online Backup

Discussion in 'ESET Smart Security' started by csp, Apr 26, 2008.

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  1. csp

    csp Registered Member

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    Apr 26, 2008
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    I think the ESET Smart Security Personal Firewall is interfering with my Carbonite Online Backup service as I am unable to connect to the Carbonite server. I have played with the ESET Smart Security Personal Firewall configuration but to no avail. Any advice? Thanks. --csp
     
  2. ASpace

    ASpace Guest

    Hi !

    Open the user interface (GUI) . Enter the Advanced Setup Tree (F5)

    1. Navigate to Personal Firewall. Choose Interactive Mode

    2. Navigate to Personal Firewall -> IDS and Advanced options
    Make sure all services are allowed (a.k.a 5 options)

    3. In Personal firewall -> IDS and advanced options , enabled logging . Press OK.


    Then, open Personal firewall > Rules and zones > Zone and rule setup
    Choose "Toggle detailed view of all riles" (if already not set to this)


    Start creating new rule (use the button called "New")


    Name : your choice
    Direction : Both
    Action : Allow
    Protocol : TCP & UDP

    Additional action:
    check Log


    In Local tab - use the "Browse" button to find the program
    In Remote choose - do not touch here .

    Confirm with OK . Press the Apply button .

    4) Goto Web access protection -> HTTP -> Web browsers
    Make sure your software (a.k.a. Carbonite) has a red cross X next to it . This means its traffic will not be scanned at all

    http://training.eset.com/kb/index.php?option=com_kb&Itemid=29&page=articles&articleid=560


    Try again.
     
    Last edited by a moderator: Apr 27, 2008
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