I've uninstalled my older version & had successfully installed version 5 After a reboot, my Microsoft security essentials complained and after a reboot I found that the ESET version 5 had been removed? Really weird. I removed Security Essentials successfully, however when I try and install ESET 5 (ess_nt32_enu) again I get the following error at the very end of the installation. Installer Information Service 'Eset Service' (ekrn) could not be stopped. Verify that you have privileges to stop system services. Retry does not work and Cancel takes me back to the beginning. How can I fix this? Running Windows XP 32 bit. Tas.