Eset smart security 4 problem

Discussion in 'ESET Smart Security' started by rado7rado, Aug 16, 2010.

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  1. rado7rado

    rado7rado Registered Member

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    I have installed ESET Smart Security 4.2.40.0 on my windows 7 pc.Now i hawe problem becos ess is blocking ie 8 and mozila so i cant conect to internet.Please someone to help me and to tell me how to solve this problem.
    Thanks for any ansver
     
  2. nonoise

    nonoise Registered Member

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  3. rado7rado

    rado7rado Registered Member

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    thanks for replay but on my ess 4 is not the same as on this picture.
     
  4. Marcos

    Marcos Eset Staff Account

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    Does disabling the firewall make a difference?
     
  5. rado7rado

    rado7rado Registered Member

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    Yes.If i disable firewall then im able to conect
     
  6. Marcos

    Marcos Eset Staff Account

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    See the instructions for troubleshooting issues concerning blocked connections mentioned here (If a specific communication is blocked...).
     
  7. rado7rado

    rado7rado Registered Member

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    Ok thanks for help.I will delate eset smart security and istal Kaspersky Internet Security.
     
  8. Marcos

    Marcos Eset Staff Account

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    I don't understand as the ESS firewall is doing its job. If it blocks a communication it does that for a reason. We don't know if you configured the Trusted zone properly, created a blocking rule for the communication, or there was an attack detected and subsequent communication was blocked.
    Hence I asked you to refer to the guide, enable logging of blocked communications and post here the relevant entries from the firewall log which will reveal the reason for blocking the communication.
     
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