ESET RESCUE CD

Discussion in 'ESET NOD32 Antivirus' started by draman, May 22, 2009.

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  1. draman

    draman Registered Member

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    I have Eset NOD version 4 installed and whenever i try to create rescue cd, the application is copying files when it tries to extend ram for applications my system crash. I have tried several times the same result. I am running Winxp Home edition with service pack 3 , RAM 2 GB and P 4 process. Kindly help?
     
  2. WayneP

    WayneP Support Specialist

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    Hello draman,

    Try creating the CD with the newest build of the ESET software. Uninstall the version you have now and download a new copy from the website. If you still have the same issue after this, please let us know.
     
  3. draman

    draman Registered Member

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    This issue I have with all the version of NOD 4 series. I have not tried with the latest version i.e 4.0.437 yet. Will try that also and let you know please.
     
  4. draman

    draman Registered Member

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    Well just now installed version 4.0.437.0 and tried to create rescue cd. But also again the system crash and BSOD. I wonder if this just happens in Win XP Home Edition? Kindly help
     
  5. fifogigo

    fifogigo Registered Member

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    Hi, I just installed the new version of NOD as well on Vista x64 SP1 and i am also unable to create a rescue cd. I think the issue has something to do with the latest WAIK not installing the filter driver anymore (at least as far as i read that's what it indicated). It doesn't crash my system but it fails with an error at the mounting image stage with a code of 0xC1420121. I did see a mention in event viewer about a missing cab file in a specific location, therefor I copied it from the WAIK dvd into the location it wanted and it still made no difference. Any idea as to what I may be doing wrong? As far as Draman's pc crashing that may be related to imagex, it did happen to me a while ago when I was using XP but I do not remember how I resolved that.
     
  6. rnfolsom

    rnfolsom Registered Member

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    Draman and fifogigo:

    According to my version (there appear to have been several) of the NOD32v4 User Guide (mine has 5,168,590 bytes, downloaded on 22 April), page 34, my understanding (which may be wrong; I use W2kSp4) is that the Rescue CD apparently requires (or at least may require) Windows Vista, 32bit.

    Roger Folsom

    ----------------------------------------------------------------

    My User Guide says:

    5.5 ESET SysRescue
    ESET SysRescue (ESR) is a utility which enables you to create a bootable disk containing ESET NOD32 Antivirus 4 (EAV). The main advantage of ESET Recovery CD is that EAV runs independent of the host operating system, while it has direct access to the disk and the entire file system. This makes it possible to remove those infltrations that normally could not be deleted, e.g., when the operating system is running, etc.

    5.5.1 Minimum requirements
    ESET SysRescue (ESR) works in the Microsoft Windows Preinstallation Environment (Windows PE) version 2.x, which is based on Windows Vista.
    Windows PE is a part of the free package Windows Automated Installation Kit (Windows AIK), and therefore Windows AIK must be installed before creating ESR.
    Due to the support of the 32-bit version of Windows PE, ESR can be created in the 32-bit version of EAV only.
    ESR supports Windows AIK 1.1 and later.
    ESR is available in EAV 4.0 and later.

    5.5.2 How to create a rescue CD
    If the minimum requirements for the creation of ESET SysRescue (ESR) CD are met, it is quite an easy task to accomplish.
    To launch the ESR wizard, click Start > Programs > ESET > ESET NOD32 Antivirus 4 > ESET SysRescue.
    First, the wizard checks for the presence of Windows AIK and a suitable device for the boot media creation.
    In the next step select the target media where ESR will be located. . . .
     
    Last edited: May 25, 2009
  7. draman

    draman Registered Member

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    It is my understanding that WAIK will work on XP machines also and only ESET has to confirm whether it is right or wrong.ie whether one can create ESET rescue cd on XP systems or not. So far no proper reply has been given by ESET even after posting my queries. Whether this BSOD happens only on XP system ie especially on XP HOME.
     
  8. rnfolsom

    rnfolsom Registered Member

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    Draman: I just now checked my Win2kSp4 start menu, and the Eset folder --- to my surprise --- does have a SysRescue shortcut. So maybe there's hope.

    From where did you get the Windows Automated Installation Kit, given that you're not running Vista?

    In any case, remember that this is a long weekend (today, Monday 25 May, is when the U.S. celebrates Memorial Day), and on top of that, Eset recently issued a new 4.0 build, 4.0.437 (see http://www.eset.com/joomla/index.php?option=com_content&task=view&id=4113&Itemid=5 for the date and a reference to a SysRescue fix), so maybe the moderators are taking a bit of a break.

    I did download the latest Eset AV 4.0.437, and it is 36,032,512 bytes, compared to Build 424 which was 31,616,000 bytes.

    But the biggest surprise was the User Guide. The current version which I downloaded today (Monday 25 May) is only 2,458,732 bytes; the version I downloaded on 22 April was 5,168,590 bytes --- and even though the earlier version is much smaller [correction: larger], both versions have 37 pages, and a few spot checks (including the SysRescue stuff I quoted in my earlier message) look identical to me!

    The Quick Start is unchanged in size: 4,234,766 bytes.

    Best wishes.

    Roger Folsom
     
    Last edited: May 26, 2009
  9. fifogigo

    fifogigo Registered Member

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    Draman: Could you by any chance post what the BSOD says? That may help limit down what the issue is.
    As far as my issue admittedly I didn't notice that it does not work on x64, but my only question with that is if it doesn't work on x64 systems and they know of that, when they make the installer why are they including it?
    And as far as the WAIK, it's not difficult to get, it does work in xp (at least I had one working when I was still using XP) it's just an iso you download from Microsoft's own website. I do recall that I had some issues with BSOD's when I had it, it was a while back so I don't remember what I did to get it to work but I did get it to work.
     
  10. trencan

    trencan Eset Staff

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    SysRescue can be built on XP too. But in that case there is min. requirement:
    Windows XP Service Pack 2 with KB926044

    SysRescue Wizard uses tools provided by AIK and they use MS filter driver. So if you observe BSOD, it can be there is some problem with filter driver functionality. Check if you have KB926044 installed.
     
  11. draman

    draman Registered Member

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    I am using XP HOME SP3 and does service pack requires KB926044 separately. If not from where do i download KB 926044 please.
     
  12. rnfolsom

    rnfolsom Registered Member

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    Draman: A Google search for KB926044 will get you numerous sources for it (plus discussions of it), but at least on the first page the sources were other than Microsoft itself.

    Perhaps a search for MS technet KB926044, or else with a space after the kb (Google offers both) would work better. But since I use neither XP nor Vista, I wasn't able to make much sense of the articles.

    Unfortunately, I do remember something about XP Home edition missing useful features that were in the other XP editions, and none of the articles I skimmed made any mention of XP Home edition.

    Here's hoping that someone more knowledgeable can get you KB926044, and explain what to do with it once you have it.

    Best wishes.

    Roger Folsom
     
    Last edited: May 26, 2009
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