ESET not showing log files

Discussion in 'ESET Smart Security' started by SherA, Jan 20, 2012.

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  1. SherA

    SherA Registered Member

    Joined:
    Jun 11, 2008
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    Last night ESET blocked HTML/ScrInject.B.Gen virus. I wanted to learn more about this virus, so I tried to copy the entry in the Detected Threats log file so I could look it up, but this caused ESET to crash and now ESET isn't showing anything in any of the log files at all. Anyone know how I can fix this? I have ESS 4.2.40.0 running on Windows XP SP3. Thanks!
     
    SherA, Jan 20, 2012
    #1
  2. Cudni

    Cudni Global Moderator

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    Somethingshire
    reinstall/repair and use the latest update in either version 4 or 5
     
    Cudni, Jan 20, 2012
    #2
  3. SherA

    SherA Registered Member

    Joined:
    Jun 11, 2008
    Posts:
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    I tried to repair but I got an error message stating that an installation package could not be found. However the log file problem seems to have resolved itself after a reboot. Thanks for your help :)
     
    SherA, Jan 21, 2012
    #3
  4. stratoc

    stratoc Guest

    You need to download the package first http://go.eset.com/us/download/download, previous releases, download either 32 or 64 bit 4.2.71. this is the latest build of v4. Just install it over the top should be fine.
     
    stratoc, Jan 23, 2012
    #4
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