I wrote to customer support and they sent me an auto reply with a link to your forum. I'm a bit of a computer guru, but this one has me stumped. I became concerned with ESET/Nod32, when it failed to ever find anything on my office computer - not even a scrap of malware. The antivirus program races through the files and comes up clean in about a half an hour. So, I downloaded AVG8 (free) and decided to do some testing. I already have Asquared up to date on my office machine, so I decided to test it too. I deliberately downloaded the following three nasty guys: AdwareGeneric3.JGU,TrojanhorseDownloader.Wimad.ET, and TrojanhorseDropper.VB.OX. Grisoft AVG8 screamed while I was downloading the viruses. I rescanned with AVG and told it to leave the files where they were. Then I turned AVG off at it's core, so it couldn't interfere with ESET/Nod32.I ran ESET on the folder in which I'd put the viruses. ESET DID NOT find anything! Then I ran Asquared on the folder and even Asquared immediately identified all three. I rebooted and tried ESET/Nod32 again. Again it found NOTHING.I completely deleted the three files manually, reactivated AVG and ran it as a "just in case." My computer came up clean. Do you have any idea why ESET/Nod32 is NOT working on this computer? The files are up todate etc. Please let me know if you have a fix for this. I'm running Windows XP Pro and did a clean install about a month ago. Thank you.