ESET Nod32 finds but does not clean Trojan

Discussion in 'ESET NOD32 Antivirus' started by Markbo, Feb 5, 2012.

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  1. Markbo

    Markbo Registered Member

    Joined:
    Feb 5, 2012
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    Location:
    USA
    1st time I've had this problem. Scan found 1 Infiltration. a Win32/olmark.awotrojan inn the svchost.exe(1024) file. It says it found it but has not cleaned it. How serious is this worm and what do I do to get rid of it?
    Appreciate any help
     
    Markbo, Feb 5, 2012
    #1
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
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    Try booting to Windows Recovery Console and running "fixmbr". Then run a scan again. Don't forget to back up all crucial data first, just in case.
     
    Marcos, Feb 6, 2012
    #2
  3. Markbo

    Markbo Registered Member

    Joined:
    Feb 5, 2012
    Posts:
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    Location:
    USA
    Thank you Marcos. I am not an advanced user, but found direction through help and support. Found the instructions to open Run and type in D:\i386\winnt32.exe /cmdcons

    After installing a disc, got a pop up that says D:\i386 is not accessible. Incorrect function. Any other ideas?
     
    Markbo, Feb 6, 2012
    #3
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