ESET NOD32 AV 4 will not auto-update

Discussion in 'ESET NOD32 Antivirus' started by dsver1, Feb 28, 2010.

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  1. dsver1

    dsver1 Registered Member

    Joined:
    Jul 26, 2008
    Posts:
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    ESET NOD2 Antivirus 4.0.437.0
    Virus Sig Database: 4903 (20100228 )
    Windows XP with latest updates and SPs

    I've had this problem since version 3 of ESET NOD32 AV, but was annoyed to see that it's still happening in version 4. The problem is that whenever the AV tries to auto-update, it gives me the "Update failed, invalid username/pass" error. But, if I open the console and click to manually update, it works fine. It's annoying because it won't update and the error message tab will pop up at inopportune times (during full-screen videos, games, etc.)


    I initially had version 3 (can't remember exact number) via the trial, and then I bought a license. After getting the auto-update problem I reinstalled cleanly.

    I just updated my expired license and freshly installed version 4 with my new login/pass.

    Same error every time.
     
    Last edited by a moderator: Feb 28, 2010
  2. shotsy

    shotsy Registered Member

    Joined:
    Mar 1, 2010
    Posts:
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    ESET NOD 32 AV 4
    Running on windows vista

    I too am having a similar problem. ESET is saying Virus signature database could not be updated. Invalid username and/ or password. Yet my last successful update was today March 1 @ 4:14am Version 4904. So I am guessing that sometimes my password works and sometimes it doesn't. Not sure though.
     
  3. caster

    caster Registered Member

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    Jan 28, 2009
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    i have this problem all the time. do the following

    go into setup and then update.

    clear the update cache

    try again.

    repeat
     
  4. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
    995
    Location:
    San Diego, CA USA
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