ESET no longer can download updates

Discussion in 'ESET Smart Security' started by brianmac, Dec 21, 2010.

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  1. brianmac

    brianmac Registered Member

    Joined:
    Oct 7, 2008
    Posts:
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    I upgraded to ESS 4.2.67.10, also upgraded to ERA 4.0.138.0
    experienced problems updating on ERA server.

    Cannot download updates and therefore clients cannot be updated.

    Username and password are current for a volume license.

    As a test I uninstalled ESS from a client and installed it manually and it to cannot update. I have not made changes to the corporate firewall and am at a loss to figure out what is wrong.

    Not sure what I did or what happened, but I need to have the configuration work and could really use some help.

    Any advice would be greatly appreciated.
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    What error message do you get when you run update manually?
     
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