We are about to install ESET Mail Security for Exchange for the AV component, but we are considering the anti-spam filtering as well. One thing I haven't been able to readily find documented is if there is a means for users to whitelist addresses without asking an admin to do-so. Right now our current spam filter solution allows users to drop a copy of an email they want whitelisted into a secure public folder in outlook (users can't see what's in there--only allowed to drop emails in) and our spam filter will check the folder periodically to add the sender address of the emails to the whitelist. It's a good way to allow users to handle this without bothering admins. Is there some sort of mechanism for ESET Mail Security for Exchange (2007) that allows users to whitelist addresses themselves? Thanks for any responses.