ESET Internet security products

Discussion in 'other anti-virus software' started by Oleg, Nov 11, 2014.

  1. Shankle

    Shankle Registered Member

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    515
    Thanks for responding Swex.
    The problem with V8 is that they wanted me to pay to use it.
    I already have 2 two year licenses.
     
  2. Marcos

    Marcos Eset Staff Account

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    Perhaps it was just a sort of miscommunication. ESET has always provided newer versions of the purchased product without any additional fee. If you have a valid license for ESET NOD32 Antivirus or ESET Smart Security, you can simply download v8 and install it on top of your current version. Your username and password should be preserved and no further intervention should be required.
     
  3. zfactor

    zfactor Registered Member

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    Location:
    on my zx10-r
    i have done some testing for you marcos im away till sunday for the holiday and ill pm you as soon as i get back.
     
  4. SweX

    SweX Registered Member

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    That wasn't fun hear. Now I understand why you are a bit frustrated. But as Marcos said, they must have mixed things up. You basically own a license for the product not for a specific version like e.g v6 or v7 so version upgrades are always free of charge for everyone that has a valid license like you do.

    You can either install V8 over the top without uninstalling your current version.
    Or you can make a fresh install by first uninstalling(you can export your config before uninstalling if you like) and then install v8, and at the end of the install process chose to activate with the Username & Password option and put in your user&pass.

    You can download ESS v8 from here: http://www.eset.com/us/download/home/detail/family/5/#offline

    But reading this.....

    "I had ess_nt32_enu and had to reinstall it and all I got was
    ESET Smart Security 8."

    I am not sure if you already have installed V8 or not, but if you already have installed v8 but have not activated it then right click on your ESET tray icon "e" and chose "activate your product..." and the option to activate by inserting your Username and Password. If you haven't installed V8 then see above.

    Good luck :thumb:
     
    Last edited: Nov 28, 2014
  5. Shankle

    Shankle Registered Member

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    It's working now.
    Only think I can think that I did wrong is key in the Password
    wrong. With my tired old eyes all Is and Ls and 0s and Os look the same.
    Sorry folks.
     
  6. SweX

    SweX Registered Member

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    No problem, I think we all have mixed them up sometimes ;) Glad to hear you got it sorted :thumb:
     
  7. Senhor_F

    Senhor_F Registered Member

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    Oct 18, 2012
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    Weird. Eset always seems to be in the top 1-3 AV's in AV-comparatives performance test. I haven't used it since v5 I think, but was thinking of switching back to it partly to see if it's any lighter on the system than KAV.
     
  8. zakazak

    zakazak Registered Member

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    I agree.. today I was about to remove CIS and try ESET Smart Security... but suddenly everyone reports or heavy and laggy it is?
     
  9. Nightwalker

    Nightwalker Registered Member

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    In my system it is the fastest solution that I have ever tried.
     
  10. lodore

    lodore Registered Member

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    I have used Eset on my systems for nearly 3 years and has been flawless. the thing I like about Eset is that they do not release a new version unless they feel it is needed. I see the update notification in the corner and the occasional website blocked but I haven't seen any slowdown from it.
     
  11. siljaline

    siljaline Registered Member

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    Jun 29, 2003
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    6,618
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