Eset help me renew, please; you didn't answer my support plea

Discussion in 'ESET NOD32 Antivirus' started by Saint Satin Stain, Dec 12, 2008.

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  1. Saint Satin Stain

    Saint Satin Stain Registered Member

    Joined:
    Feb 16, 2004
    Posts:
    222
    Location:
    Huntsville, AL and Greenwich Village, NYC
    I won a license at Computer Haven. I want to renew it in my name. How do I do that? I don't believe that I should pay the new price.

    Edit: redundant blank space removed
     
    Last edited by a moderator: Dec 13, 2008
  2. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    Were you able to renew the license?

    Regards,

    Aryeh Goretsky
     
  3. Saint Satin Stain

    Saint Satin Stain Registered Member

    Joined:
    Feb 16, 2004
    Posts:
    222
    Location:
    Huntsville, AL and Greenwich Village, NYC
    Yes, a very nice young lady called me from California and renewed the license immediately with no problems. She also unified my renewal with a license that I gave as a present to a relative in NYC. I administer that relative's network and choose the software. She just wants to point and shoot. NOD32 is best for her computing style. NOD32 sends me emails if there is an attack of malware it stops.

    I only wish some other companies would respond as Eset did to solve my problem.
    My experiences with Eset have been good, very good. Thank you, Goretsky, Eset did good. They have a loyal customer and I recommend NOD32 to everyone.

    There is one thing, unrelated, that I noticed on some sites. I should have made a list, but I didn't. They hghly recommend NOD32 for expert or experienced users. I believe that it is 2.7 they refer to in that, the interface was a bit much. 3.0 is easy. I can direct my cousin over the phone and she can follow easily. She's the point and shoot gal. Eset should have sites correct that perception, that NOD32 and ESS are for experts. Even the full setup is easy to navigate.
     
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