ESET GUI has stopped working

Discussion in 'ESET NOD32 Antivirus' started by ralvy, Jun 14, 2011.

Thread Status:
Not open for further replies.
  1. ralvy

    ralvy Registered Member

    Joined:
    Jul 22, 2008
    Posts:
    35
    Running ESET 4.2.71.2
    XP SP 3

    I have ESET installed on two XP SP3 boxes, and both have experienced this error once in the last two days. Can I assume that if the GUI is having problems, I'm still protected by the underlying engine?

    In each case the GUI's icon disappeared when I chose to accept the error message. I then restarted ESET from the my Programs menu.
     
  2. Cudni

    Cudni Global Moderator

    Joined:
    May 24, 2009
    Posts:
    6,956
    Location:
    Somethingshire
    what was the error message? same on both
     
  3. ralvy

    ralvy Registered Member

    Joined:
    Jul 22, 2008
    Posts:
    35
    The error message was exactly the same on both:

    ESET GUI has stopped working

    It's a typical Microsoft error message dialog, allowing me to close it out and let it send off a report.

    Here's what I see in the XP event viewer on my office box:

    Faulting application egui.exe, version 4.2.71.2, faulting module unknown, version 0.0.0.0, fault address 0x0202d0d2.
     
Thread Status:
Not open for further replies.