I think the way Eset appears not to have a central email address for missed malware/virus for submission is silly (each country seems to have its own route and the option within eset never gets a response). Yesterday I submitted a file doing the rounds (first seen in the wild about 1.9.10) which is malware. They have not responded or even acknowledged my email. Today a similar file is doing the rounds re-submitted. Other AVs now beginning to detect that file (e.g. Avira) and some others not (e.g. Kaspersky!) ~Scan results removed per Policy~ Eset needs to get its act in order.