ESET doesn't like Second Life

I installed ESET Smart Security 4 the other day. So far, very nice, quite happy, until I got on to Second Life this evening. I did set rules for Secondlife and slvoice (allow, both directions), but the system keeps freezing for around 5 seconds every few seconds to every minute. Stops the whole system, and when it isn't doing that it's crippling things like loading web pages. I found some options which I've tried, but they've not worked.

1. Under Advanced Setup in Real-Time File System Protection, I unchecked File Open, File Creation and Diskette Access.

2. Under Exclusions, I added the Second Life folder.

3. Under Personal Firewall, added secondlife.exe and slvoice.exe to the Excluded list under Application modification detection

If you're not familiar with Second Life, it's similar to an online game like WoW.

ESET is the only program I've installed this week, and I only get the long pauses when running Second Life (and it's the only online MMORG type thing I play).

Previously I was using ZoneAlarm + AVG. Yes, they've both been uninstalled (oh, and I also have Malwarebytes anti-malware and AdAware and Spybot, Spybot was uninstalled and the rest are set to not run on start).

I'd appreciate any help or advice you can provide.

 

Hello jmc,

Have you performed the steps in our gaming configuration Knowledgebase article?
http://kb.eset.com/esetkb/index?page=content&id=SOLN2229

Please let me know if this helps.

Thank your,
Richard

 

No, I didn't find that one. I did this one though and it seems to have done the trick:

http://kb.eset.com/esetkb/index?page=content&id=SOLN2317&actp=LIST_RECENT

 

Ok. Back on this again. I've tried all the solutions listed in both links (configure for streaming media and configure for gaming performance), and some related links. They have helped a bit, but I'm still having a problem when I'm in a busy area of Second Life - ENTIRE system freezes for 5-10 seconds at sometimes less than 5 second intervals. If I can manage to move from that area, everything is fine.

This did not happen with my previous security setup (ZoneAlarm, AVG, WebSweeper)

Are there any other tweaks I can make to improve performance when there's a lot of activity in my "game"?

Thanks for any suggestions!