[ESET Console Administrator] troobleshooting with update.

Discussion in 'ESET Server & Remote Administrator' started by Carlitop, Jul 23, 2012.

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  1. Carlitop

    Carlitop Registered Member

    Joined:
    Jul 23, 2012
    Posts:
    1
    Location:
    france
    Hello,

    I run a console ESET, and sometimes, when the server is updating, it goes to 31~35% then freez. ( see "console.png" ) I need to restart the service " ESET Remote Administrator Serveur" several times.
    There is no problem with the account and password, and after a while, the update succeed.

    Any clues ?

    Thank for any help.
     

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    Last edited: Jul 23, 2012
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Perhaps the best would be to get a Process Monitor log from an attempt to update to start off. Please provide the log to Customer care for perusal.
     
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