ESET and Skype

Discussion in 'ESET NOD32 Antivirus' started by LanSu, Feb 10, 2011.

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  1. LanSu

    LanSu Registered Member

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    Hi all,

    New to ESET ... After install, Skype calls dropped, Skype message center says my computer is "slow" ... Also, apart from Skype, some web pages need to be reloaded .. Please point me to a tool for optimization...

    Running Windows 7 on a Toshiba NB200 ...

    Thank you.
     
  2. Marcos

    Marcos Eset Staff Account

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    Does the problem go away after disabling web access or real-time protection?
     
  3. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    I noticed you mentioned you just installed ESET NOD32 Antivirus. What product were you using previously?

    Regards,

    Aryeh Goretsky
     
  4. LanSu

    LanSu Registered Member

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    Marcos: I haven't tried to disable web or real-time protection ...

    Aryeh: I should have mentioned that I am running a Chinese language OS ... I had a Chinese version of Antivirus 360 (Qihoo?) that my university in China provided ... Didn't bother with it too much, it worked all right, but I uninstalled when I bought ESET ... Chose ESET because a second computer (desktop) I had in China had it installed, and it worked well ...
     
  5. yongsua

    yongsua Registered Member

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    For me,Qihoo is not a reliable antivirus and last time my friend's computer get infected with many trojan when he installed Qihoo.
     
  6. siljaline

    siljaline Former Poster

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    You may want to contact the vendor for full uninstallation instructions.
     
  7. LanSu

    LanSu Registered Member

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    是吗? 谢谢您告诉我啦!
     
  8. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    As siljaline noted, you may be experiencing a conflict caused by the presence of leftover files from your previously-installed antivirus program. Try uninstalling ESET NOD32 Antivirus, performing a manual uninstall of Qihoo Antivirus 360 following their directions, and then reinstalling ESET NOD32 Antivirus. Does that make a difference?

    Regards,

    Aryeh Goretsky
     
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