ERS Server cannot Update because TMG Firewall

Discussion in 'ESET Server & Remote Administrator' started by fido2121, Jan 18, 2012.

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  1. fido2121

    fido2121 Registered Member

    Joined:
    Jan 18, 2012
    Posts:
    4
    Location:
    egypt
    Hi all, I have TMG forefront and ESET Remote administrator Antivirus installed in other server, allow all traffic to this server and type of client is secureNAT, when ESET Remote administrator source update appear message in TMG monitor ( 0x80074e24+fwx_e_connection_killed) close connection.

    note:-
    The Update works well without a firewall, Is there plugin to fixed it, I talk with Microsoft till me call to ESET corporate, what can I do :oops: o_O
     
  2. fido2121

    fido2121 Registered Member

    Joined:
    Jan 18, 2012
    Posts:
    4
    Location:
    egypt
    still problem
     
  3. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    The closest office I was able to find for you is in Dubai:
    ESET Middle East
    G57, Bldg 17
    Dubai Internet City
    Dubai,
    UAE

    TEL: +971 (4) 3754052
    FAX: +971 (4) 4290967
    WWW: http://www.eset.com/me
    If you contact them, they should be able to assist you configuring the firewall to allow updates.

    Regards,

    Aryeh Goretsky
     
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