I just upgraded from True Image Home 10 to Home 2009. I tried to back up my internal hard drive by saving an image to an external NTFS-formatted drive and got the following message: Failed to write to the sector 78,156,241 of the hard drive 1 I then tried to backup to an external fat32-formatted drive and got the message: Failed to write to Sector 79 of the hard drive 1 I went back to TI-10 and was able to backup to both of these external drives without a problem. Other possibly pertinent information: * I'm doing a full backup using the normal method (not sector to sector). * I encounter the above error messages when booting to True Image 2009 on an external flash drive and on a CD. I appear not to get these error messages when running the installed version of 2009 from my Windows partition. * I do not have any error messages when running True Image 10 from the flash drive or a CD. * I downloaded and installed the latest version of True Image 2009. Thanks for the help.