Error: Submitting file for analysis failed.

Discussion in 'ESET NOD32 Antivirus' started by zer0l0gic, May 7, 2008.

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  1. zer0l0gic

    zer0l0gic Registered Member

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    Can someone help me.

    I wanted to submit a file for analysis that I'm sure is malware.
    But when I went to submit, I got and error saying "Submitting file for analysis failed". :(
     
  2. Marcos

    Marcos Eset Staff Account

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    Please send it to samples[at]eset.com in an archive protected with the password "infected".
     
  3. zer0l0gic

    zer0l0gic Registered Member

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    Ok thanks Marcos.
    Is there a file size limit of submitting samples through NOD32? Or is it something that may be fixed in a future release. o_O
     
  4. zer0l0gic

    zer0l0gic Registered Member

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    Is there any more news on this topic? :doubt:
    It looks like file size < 3MB otherwise I can't submit a sample through NOD32.
     
  5. Marcos

    Marcos Eset Staff Account

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    The best is to send the samples to samples[at]eset.com. As far as I know, there is no size limit (of course, do not send 20 MB or larger files by email).
     
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