Error message

Discussion in 'Other Acronis Products' started by dr10015, Feb 1, 2005.

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  1. dr10015

    dr10015 Guest

    I recently ran the spyware componenet of the privacy expert suite and now cannot connect to the internet. I get a "10093 Startup Unsuccessful WSAS Startup not yet performed". I have a high speed wireless connection and use 2000 SP2. I think it is in the TCP/IP stack b/c it shows me connected and I can ping addresses but cannot hit any urls. Should I just replace my winsock.dll?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello dr10015,

    Thank you for using Acronis Privacy Expert Suite (http://www.acronis.com/homecomputing/products/privacyexpert/).

    We are really sorry for the inconveniences.

    This problem is really strnge and we haven't received such error reports yet. Please contact support@acronis.com, describe the problem and send us the screen shot with this error message.

    Thank you.

    --
    Andrew Berezovsky
     
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