Error Message Help needed...

Discussion in 'NOD32 version 2 Forum' started by MnSD, Nov 19, 2004.

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  1. MnSD

    MnSD Registered Member

    Joined:
    Jun 14, 2004
    Posts:
    17
    Location:
    San Diego, CA.
    I am using NOD 32, I have included my info. Cruiously since its normal virus download on the 15th, i get this message.
    Error Occured while updating program( module cannot replace current file)

    Anyone have any thoughts?

    Here is my NOD 32 info:
    NOD32 Antivirus System information
    Virus signature database version: 1.923 (20041115)
    Dated: Monday, November 15, 2004
    Virus signature database build: 4981

    Information on other scanner support parts
    Advanced heuristics module version: 1.010 (20040902)
    Advanced heuristics module build: 1061
    Internet filter version: 1.002 (2004070:cool:
    Internet filter build: 1013
    Archive support module version: 1.021 (20040917)
    Archive support module build version: 1101

    Information on installed components
    NOD32 For Windows NT/2000/XP/2003 - Base
    Version: 2.12.3
    NOD32 For Windows NT/2000/XP/2003 - Internet support
    Version: 2.12.3
    NOD32 for Windows NT/2000/XP/2003 - Standard component
    Version: 2.12.3

    Operating system information
    Platform: Windows XP
    Version: 5.1.2600 Service Pack 2
    Version of common control components: 5.82.2900
    RAM: 512 MB
    Processor: AMD-K7(tm) Processor (598 MHz)

    Use Ad-Aware, SpyBot regularly also run Pest Patrol, and use Zone Alarm Pro.
    update them all and run regularly. Ihave been real happy with NOD32, since I switched from NAV 2004.

    Thanks, Mike
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Can you download a FRESH copy of Nod32

    Uinstall your current version of Nod32

    Remove the Eset Folder from C> Program Files.

    Reinstall Nod32.

    Hope this helps…

    Let us know how you go…

    Cheers :D
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
  4. MnSD

    MnSD Registered Member

    Joined:
    Jun 14, 2004
    Posts:
    17
    Location:
    San Diego, CA.
    Marcos and Blackspear,
    Thanks for the timely reply. The machine is pretty clean just wiped the drive and reloaded XPwSP2 from scratch 3 weeks ago. I did a disk scan, and the temp files looked fine Marcos per your suggestion. Additonally I always have my programs pass word protected this one included. I will try to download again method and let you know if I have any further problems.
    Have a nice weekend, and thanks,

    Mike
     
  5. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
    Some time ago, I came across a problem when it was necessary to change the TEMP/TMP variable to point to a short-path directory (e.g. c:\windows\temp) instead of c:\documents and settings\user\local settings\temp. Perhaps you could give it a try :-]
     
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