error loading operating system

Discussion in 'Acronis Disk Director Suite' started by guy_elensky, Jan 29, 2006.

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  1. guy_elensky

    guy_elensky Registered Member

    Jan 29, 2006

    please help me.. i am in a big problem.
    i installed the trial version of Acronis Disk Director Suite 10.0 and at the end the program asked me to restart the computer. at the restart my computer is not working anymore and giving me this message : " error loading operating system".
    i don't know what to do... please find me a solution...
    what did this program did to my computer? i don't want to loose everything i have on the disk.

  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello guy_elensky,

    Thank you for your interest in Acronis Partition and Disk Managing Software.

    First of all, please try to fix your hard drive's Mater Boot Record using the way described in Acronis Help Post.

    If this does not help then please create Acronis Report in the way described below:

    - Download and run Acronis Report Utility;
    - Select the "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for report creation process to finish;
    - Collect the report file from the floppy.

    Please submit a request for technical support[/url]. Attach the collected report.txt file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Kirill Omelchenko
    Last edited: Feb 1, 2006
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