Error Loading c:\windows\system32\bridge.dll

Discussion in 'adware, spyware & hijack cleaning' started by Rick Rembold, May 7, 2004.

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  1. Rick Rembold

    Rick Rembold Guest

    I have followed the first 2 steps you recomended scanning with Ad-aware and HijackThis. I have posted my hijack log below.
    Logfile of HijackThis v1.97.7
    Scan saved at 1:55:14 PM, on 5/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Creative\ShareDLL\CtNotify.exe
    C:\WINDOWS\System32\RunDll32.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Yahoo!\browser\ybrwicon.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Creative\ShareDLL\MediaDet.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Yahoo!\browser\ybrowser.exe
    C:\PROGRA~1\WinZip\winzip32.exe
    C:\unzipped\hijackthis1977\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://adserv.internetfuel.com/cgi-bin/omnidirect.cgi?SID=82&PID=2&LID=3
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
    O4 - HKLM\..\Run: [AudCtrl] RunDll32 AudCtrl.dll,RCMonitor
    O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [00043042] C:\RECYCLER\NPROTECT\00043042.exe
    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
    O9 - Extra button: Yahoo! Login (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.medion.com
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://us.creative.com/support/downloads/su/ocx/12119/CTSUEng.cab
    O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
    O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/abarth/us/win/QuickTimeInstaller.exe
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
    O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
    O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_1us.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://us.creative.com/support/downloads/su/ocx/12119/CTPID.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{17F70738-15DC-46F7-8117-7BB8F97A6C82}: NameServer = 151.164.1.8,206.13.28.12
    O17 - HKLM\System\CCS\Services\Tcpip\..\{EDC84976-3CE5-425B-914C-01E81E77F418}: NameServer = 67.36.55.26 206.141.192.60
     
  2. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Hi Rick,

    Have only HijackThis running and fix :

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = c:\searchpage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = c:\searchpage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = c:\searchpage.html
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://adserv.internetfuel.com/cgi-...=82&PID=2&LID=3
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = c:\searchpage.html

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
    O4 - HKCU\..\Run: [00043042] C:\RECYCLER\NPROTECT\00043042.exe

    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

    Restart PC after doing so in Safe Mode : here's How and remove :

    C:\WINDOWS\System32\bridge.dll <- this file
    C:\RECYCLER\NPROTECT\00043042.exe <- empty recycle bin! Make sure those are gone

    Clean temp internet files

    Restart again in normal mode

    Hope this helps

    Cheers,
     
  3. Rick Rembold

    Rick Rembold Guest

    I removed the items you suggested in the scan log with no problem, however I'm not real sure about the last part. You said to start in safe mode and remove the other 2 files. Where do I remove them from? Incedently, the error message is not popping up at start up anymore, but I still can't get IE to work and I can't access windows update from the start menu??
     
  4. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Hi Rick,

    With the last two in safe mode I meant, open a program to browse on your PC (like windows explorer) and manually go to this location :

    C:\WINDOWS\System32\bridge.dll <- when found (if still present) rightclick+delete this file : bridge.dll

    The other one was still in recycle bin, but still actively running on your PC, that's why I asked to start in safe mode, just to make sure you could empty it.

    Keep us posted

    Cheers,
     
  5. Rick Rembold

    Rick Rembold Guest

    I cannot find the other file it must be gone, however I still can't open IE and cannot access windows update from start menu. I can access windows update if I go into programs.
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Sorry if I missed this and you already tried:

    Download and run CWShredder
    Use the Fix button and follow the instructions provided by the program.

    Then reboot.

    Regards,

    Pieter
     
  7. Rick Rembold

    Rick Rembold Guest

    I no longer have the error message, but I still can't open IE and cannot access windows update from the start menu.
     
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