Error E000101F4 ATI has not found any hard drives

Discussion in 'Acronis True Image Product Line' started by Tungsten, Sep 7, 2005.

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  1. Tungsten

    Tungsten Registered Member

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    Jul 18, 2005
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    I get this error message straight after ATI has been opened. What's the cure?
     
  2. MPSAN

    MPSAN Registered Member

    Joined:
    Nov 21, 2004
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    Had same issue. Booting from Cd was fine, but not while in WinXP. I just re-installed and it fixed it.


     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Tungsten,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure that you use the latest build (937) of Acronis True Image 8.0 which is available at: http://www.acronis.com/homecomputing/support/updates/

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    If that does not help then please download the latest version of Acronis drivers, install it with disabled logging and see if the problem still persists.

    If the problem still persists then enable logging by running the installation package once again, reproduce the problem and collect the c:\snapapi.log file.

    Please also create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    Send all the collected files to support@acronis.com along with the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Alexey Popov
     
  4. Tungsten

    Tungsten Registered Member

    Joined:
    Jul 18, 2005
    Posts:
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    Thanks. I reinstalled and it seems OK now. Mind you, I closed Zonealarm as well and that may have had something to do with it.
     
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