Discussion in 'Acronis True Image Product Line' started by Tungsten, Sep 7, 2005.
I get this error message straight after ATI has been opened. What's the cure?
Had same issue. Booting from Cd was fine, but not while in WinXP. I just re-installed and it fixed it.
Thank you for choosing Acronis Disk Backup Software.
Please make sure that you use the latest build (937) of Acronis True Image 8.0 which is available at: http://www.acronis.com/homecomputing/support/updates/
To get access to updates you should create an account at:
then log in and use your serial number to register your software.
If that does not help then please download the latest version of Acronis drivers, install it with disabled logging and see if the problem still persists.
If the problem still persists then enable logging by running the installation package once again, reproduce the problem and collect the c:\snapapi.log file.
Please also create Acronis Report and Windows System Information as it is described in Acronis Help Post.
Send all the collected files to firstname.lastname@example.org along with the link to this thread. We will investigate the problem and try to provide you with the solution.
Thanks. I reinstalled and it seems OK now. Mind you, I closed Zonealarm as well and that may have had something to do with it.
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