Error: Couldn't open Administrator's XML : nod32.xml

Discussion in 'NOD32 version 2 Forum' started by hileret, Feb 2, 2007.

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  1. hileret

    hileret Registered Member

    Joined:
    Feb 2, 2007
    Posts:
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    HI,
    I download the trial version (spanish) and when i tried to install, result the menssage
    Error: Couldn't open Administrator's XML : nod32.xml

    The configuration is
    XP profesional service pack 2

    I run setup.exe /test as some explain at the forum
    before this, i test if exist the folowing path

    temp, etc as someone describe at the forum

    The result is

    [2007-02-02 23:26:53.777] CmdLine: /test
    [2007-02-02 23:26:53.787] Resource: mainlang.dll
    [2007-02-02 23:26:53.787] Is program installed?
    [2007-02-02 23:26:53.787] XML_ACCESS: C:\Archivos de programa\ESET\Install - C:\Archivos de programa\ESET\Install\setup.xml
    [2007-02-02 23:26:53.807] Registry: old settings read
    [2007-02-02 23:26:53.867] global.xml created
    [2007-02-02 23:26:53.867] XML_ACCESS: C:\Archivos de programa\ESET\Install - C:\DOCUME~1\SMGIRC\CONFIG~1\Temp\global.xml
    [2007-02-02 23:26:53.867] XML_ACCESS: C:\Archivos de programa\ESET\Install - C:\Archivos de programa\ESET\Install\setup.xml
    [2007-02-02 23:26:53.867] Main settings added
    [2007-02-02 23:26:53.867] Engines nups
    [2007-02-02 23:26:53.867] InstallPath added
    [2007-02-02 23:26:53.867] LogPath added
    [2007-02-02 23:26:54.558] EngineFile extracted
    [2007-02-02 23:26:54.628] EngineFile extracted
    [2007-02-02 23:26:54.668] EngineFile extracted
    [2007-02-02 23:26:54.688] EngineFile extracted
    [2007-02-02 23:26:54.718] EngineFile extracted
    [2007-02-02 23:26:54.738] EngineFile extracted
    [2007-02-02 23:26:55.439] XML_ACCESS: C:\Archivos de programa\ESET\Install - C:\DOCUME~1\SMGIRC\CONFIG~1\Temp\nodtmpa\setupc.xml
    [2007-02-02 23:26:55.439] SetupAddComponentDescToGlobal
    [2007-02-02 23:26:55.439] Component added
    [2007-02-02 23:26:55.439] Componet libraries
    [2007-02-02 23:26:56.280] XML_ACCESS: C:\Archivos de programa\ESET\Install - C:\DOCUME~1\SMGIRC\CONFIG~1\Temp\nodtmpb\setupc.xml
    [2007-02-02 23:26:56.280] SetupAddComponentDescToGlobal
    [2007-02-02 23:26:56.290] Component added
    [2007-02-02 23:26:56.290] Componet libraries
    [2007-02-02 23:26:57.062] XML_ACCESS: C:\Archivos de programa\ESET\Install - C:\DOCUME~1\SMGIRC\CONFIG~1\Temp\nodtmpc\setupc.xml
    [2007-02-02 23:26:57.072] SetupAddComponentDescToGlobal
    [2007-02-02 23:26:57.072] Component added
    [2007-02-02 23:26:57.072] Componet libraries
    [2007-02-02 23:26:57.302] XML_ACCESS: C:\Archivos de programa\ESET\Install - C:\DOCUME~1\SMGIRC\CONFIG~1\Temp\global.xml
    [2007-02-02 23:26:57.312] Admin settings added
    [2007-02-02 23:26:57.322] Cmd: 0 Exelib: NOD32MOD_WINNT_SPANISH_BASE
    [2007-02-02 23:26:57.322] - krnstp.dll
    [2007-02-02 23:26:57.332] - ps_upd.dll
    [2007-02-02 23:26:57.352] Cmd: 0 Exelib: NOD32MOD_WINNT_SPANISH_STANDARD
    [2007-02-02 23:26:57.352] - ps_amon.dll
    [2007-02-02 23:26:57.372] - ps_nod32.dll
    [2007-02-02 23:26:57.382] - ps_dmon.dll
    [2007-02-02 23:26:57.402] Cmd: 0 Exelib: NOD32MOD_WINNT_SPANISH_INET
    [2007-02-02 23:26:57.402] - imon.dll
    [2007-02-02 23:26:57.412] - ps_emon.dll
    [2007-02-02 23:26:57.422] ExeLibs: Init
    [2007-02-02 23:26:57.432] Cmd: 2 Exelib: NOD32MOD_WINNT_SPANISH_BASE
    [2007-02-02 23:26:57.432] - krnstp.dll
    [2007-02-02 23:26:57.442] - ps_upd.dll
    [2007-02-02 23:26:57.462] Cmd: 2 Exelib: NOD32MOD_WINNT_SPANISH_STANDARD
    [2007-02-02 23:26:57.462] - ps_amon.dll
    [2007-02-02 23:26:57.472] - ps_nod32.dll
    [2007-02-02 23:26:57.492] - ps_dmon.dll
    [2007-02-02 23:26:57.502] Cmd: 2 Exelib: NOD32MOD_WINNT_SPANISH_INET
    [2007-02-02 23:26:57.502] - imon.dll
    [2007-02-02 23:26:57.512] - ps_emon.dll
    [2007-02-02 23:26:57.532] ExeLibs: Load Current State
    [2007-02-02 23:26:57.532] Error: Couldn't open Administrator's XML : nod32.xml[2007-02-02 23:27:04.973] Registry: root written
    [2007-02-02 23:27:04.973] XML_ACCESS: C:\Archivos de programa\ESET\Install - C:\DOCUME~1\SMGIRC\CONFIG~1\Temp\global.xml
    [2007-02-02 23:27:05.534] SetupCopyFiles
    [2007-02-02 23:27:05.544] Cmd: 3 Exelib: NOD32MOD_WINNT_SPANISH_BASE
    [2007-02-02 23:27:05.544] - krnstp.dll
    [2007-02-02 23:27:07.477] XML_ACCESS: C:\Archivos de programa\ESET\Install - C:\DOCUME~1\SMGIRC\CONFIG~1\Temp\global.xml
    [2007-02-02 23:27:07.937] Deleting directory: C:\DOCUME~1\SMGIRC\CONFIG~1\Temp\NSetup\
    [2007-02-02 23:27:07.987] Deleting directory: C:\DOCUME~1\SMGIRC\CONFIG~1\Temp\nodtmpa\
    [2007-02-02 23:27:08.037] Deleting directory: C:\DOCUME~1\SMGIRC\CONFIG~1\Temp\nodtmpb\

    If someone can help, thanks
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    It's not an issue, just a notification that no nod32.xml with predefined settings was found which is normal as it's not embedded in the installers. However, advanced users (admins) can create one using the Configuration editor and use it for installation so that the desired settings are applied automatically.

    In my opinion, the problem is that the NOD32 kernel service could not be registered, perhaps because of registry permission problems. Make sure the administrators group has full access granted for the HKEY_LOCAL_MACHINE\SYSTEM key as well as all its subkeys (in advanced setup you can choose to replace permissions on all child objects).
     
  3. hileret

    hileret Registered Member

    Joined:
    Feb 2, 2007
    Posts:
    2
    Hi, Marcos thank you and excume for the delay
    I tried your solution, but I have not sucefull

    What else do you think may happen?
     
  4. BFG

    BFG Registered Member

    Joined:
    Oct 27, 2004
    Posts:
    482
    Location:
    San Diego
    Hello,

    Was NOD32 ever installed on the machine before?

    What's the actual error message you are shown when the installation fails?

    BFG
     
  5. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Before you start installing NOD32, make sure it's been completely uninstalled (e.g. by checking presence of the HKEY_LOCAL_MACHINE\SOFTWARE\ESET registry key).
     
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