Error Connecting to Remote Servers with Agent

Discussion in 'Acronis True Image Product Line' started by Sugaree, Feb 5, 2008.

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  1. Sugaree

    Sugaree Registered Member

    Jan 29, 2008
    Location: a van down by the river!
    Although I can connect after I click the "ignore" button, I still get this error when I connect to some of my servers.

    Member invoke failed (0xE000B)
    path = "Console.>>>Connect()",
    token = "Connect",
    line = 1),
    column = 9)
    Tag = 0x298D61E7C0088C8C
    Unable invoke this member. Parent is not interface. (0xE000:cool:
    path = "Console.BackupServer.>>>GetForm('ManageComputers')",
    token = "GetForm",
    line = 1),
    column = 16)
    Tag = 0x35C4820F5FBE0868

    Anyone else get this and know how to resolve it?

    Using version 9.5 current build 8018
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Sugaree,

    Thank you for choosing Acronis Remote Server Backup Software.

    Please have a look at this Acronis KB article and see if it solves the problem.

    If the issue persists, please create a screenshot of the error message. Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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