Error: (CHK007) No further system changes are allowed on this license -AGAIN

Discussion in 'Prevx Releases' started by wytco0, Feb 29, 2012.

Thread Status:
Not open for further replies.
  1. wytco0

    wytco0 Registered Member

    Joined:
    Mar 13, 2009
    Posts:
    10
    I have just sent in another request via PM to release a PC on my licence.

    This problems has been oustanding for years is it ever going to be sorted out?
     
  2. iTrendsNET

    iTrendsNET Registered Member

    Joined:
    Aug 6, 2008
    Posts:
    93
    It doesn't seem to be as I continuously run into this same problem. I have six computers on my license and whatever tracking system they use does not seem to take into account the number of computers or the number of years (with renewals) that the license may have been in affect.

    When I request help they do eventually assist, but the problem always pops up again the next time I have to make a change. Adding to the problem is lately when a machine does get infected Prevx gets screwed up in some way so that it cannot complete the cleanup and I then to remove it for a while. These restrictions then keep me from being able to rotate my security with additional machines.
     
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Can you please write into our support inbox? They'll be able to reset your activation count. Webroot SecureAnywhere identifies PCs based on hardware so we don't have the same issues anymore with the new product.
     
Thread Status:
Not open for further replies.