ERAS 5, Support for V2

Discussion in 'ESET Server & Remote Administrator' started by Megachip, Jun 5, 2012.

Thread Status:
Not open for further replies.
  1. Megachip

    Megachip Registered Member

    Joined:
    Dec 4, 2006
    Posts:
    243
    How to re-enable the support for V2 Clients...

    Not all of our clients had still upgraded but they cant connect to eras anymore and the logfile got owerflowed :(
     
  2. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    Support for NOD32 v2.x was discontinued at the end of May, 2012.

    It is not possible to re-enable support for v2 engine-based products, but if you contact ESET's technical support department at +1 (866) 343-3738 (assuming you are in North America—otherwise contact your closest ESET office, distributor or reseller) they can assist you in migrating those computers to a newer version.

    Regards,

    Aryeh Goretsky
     
  3. Brummelchen

    Brummelchen Registered Member

    Joined:
    Jan 3, 2009
    Posts:
    2,998
    just for my information - updates have been stopped also?
    i have a small computer still running with 2.7 and i got now "file not found" while searching for updates.

    i have in mind that updates where available for 1 or 2 years after end of download - i think time has come to upgrade?
     
  4. Megachip

    Megachip Registered Member

    Joined:
    Dec 4, 2006
    Posts:
    243
  5. Brummelchen

    Brummelchen Registered Member

    Joined:
    Jan 3, 2009
    Posts:
    2,998
    i remember that message but i forgot the date ;) thx
     
  6. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,431
    Thanks for the heads-up, I've notified my colleague responsible for help and documentation.
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.