ERAS 5, Support for V2

How to re-enable the support for V2 Clients...

Not all of our clients had still upgraded but they cant connect to eras anymore and the logfile got owerflowed

 

Hello,

Support for NOD32 v2.x was discontinued at the end of May, 2012.

It is not possible to re-enable support for v2 engine-based products, but if you contact ESET's technical support department at +1 (866) 343-3738 (assuming you are in North America—otherwise contact your closest ESET office, distributor or reseller) they can assist you in migrating those computers to a newer version.

Regards,

Aryeh Goretsky

 

just for my information - updates have been stopped also?
i have a small computer still running with 2.7 and i got now "file not found" while searching for updates.

i have in mind that updates where available for 1 or 2 years after end of download - i think time has come to upgrade?

 

All stopped... but they missed to remove the V2 parts from documentation, so user get a bit confused.

But it was announced long time ago:
http://kb.eset.com/esetkb/index?page=content&id=NEWS120&actp=RSS&locale=en_US

 

i remember that message but i forgot the date thx

 

Thanks for the heads-up, I've notified my colleague responsible for help and documentation.