ERAC - Client problems when connecting

I added the new adress to the updateserver in the Policy, but now non of the clients can connect to the Updateserver.

WHAT TO DO?? I have tried everything, but cant seem to fix the problem. I tried to give them back the old policy with Internet Update, but nothing happens...

Could not update the virus signaturedatabase
Unknown link to updateserver
Translated from Norwegian.

 

What did you set as update server address?

 

I used http://internal-adress:2221

 

what happens when you open http://internal-address:2221/update.ver in a browser? If the mirror is working properly you should be able to download the update.ver file.

 

That works fine. I have attached a photo from the policy.

 

Try removing the username and password.

 

I have done that now.
How long before the new policy get to the clients?


Thank you for the this far

 

You can set one of the clients report time to 0 minutes, that way it will report in every 10 seconds making it easier to test. I did see in your screenshot that your default update profile is set to "Internet Update" so make sure you test using the right profile.

 

The Profile is set to My profile.

I used 0, and the I got instant response, but I now see that test computer recive the OLD policy with the wrong adress in it.

 

Well there's your problem . What happens if you assign the new policy?

 

All I get now from the clients are

Invalid update server :-(

 

Oh, wait, i see it, totally overlooked that. Try adding http:// to the server address in the policy.

 

It seems like it is helping, but still there are many clients reporting "Invalide update server"..

I have checked their local policy, and cant find any faults...

This is getting on my nerves

 

Could you post their update settings?

 

Wait 60 min or so... It seems like things work a bit slow here. More and more clients are wake'n up


Not to myself: Never work when beeing sick with a 39,0+ fever

 

Thanks for all the help. We are now up and running again

 

Ah, nice, that's good to hear.