ERA Questions

Discussion in 'Other ESET Home Products' started by Geosoft, Jan 7, 2009.

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  1. Geosoft

    Geosoft Registered Member

    Joined:
    Jan 7, 2009
    Posts:
    270
    Location:
    Toronto, Ontario, Canada
    Hi Everyone,

    This would be our companies first time using ESET, and we are having a difficulty with the notification server, and a question about ERA configuration manager.

    First the Notification Server seems to be emailing us every 10 minutes about the update it has received for no particular reason. While the content of the message is the same, it keeps emailing us every 10 minutes.

    Code:
    The server Guardian has been updated.
    Date of the last update: 2009-01-05 21:39:23 Virus signature DB version: 3741 (20090105)
    
    The second question is the ERA configuration manager. In EAV Setup -> Update, there is the ability to place multiple update servers to a profile by clicking on the edit button. But in the configuration manager, we can only place 1 server in the list. Is this done for a reason?

    Thanks,

    Jason Chambers
     
  2. Geosoft

    Geosoft Registered Member

    Joined:
    Jan 7, 2009
    Posts:
    270
    Location:
    Toronto, Ontario, Canada
    I think you guys can skip my second question, I appear to have figured out that this dialog box in EAV is misleading. My expectations would be that EAV would try to contact every server in this list until it was sucessfully able to update, but this does not appear to be the case.

    I'm going to put a request in the EAV4 forum (chances are its not going to make in this product) but I think this would be a valuable asset to have in EAV.
     
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