Environment variables in exclusions SUPPORT!

Discussion in 'ESET NOD32 Antivirus' started by jeremyf, Mar 11, 2010.

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  1. jeremyf

    jeremyf Registered Member

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    I dug up the old thread for this, which was abandoned last summer, but it was too old to post in...

    I wanted to find out from the guru's in here, does ESET support environment variables when setting up exclusions YET?!?!?! (I see no mention of it in ANY changelogs, including the new 4.2 release...)

    Stuff like:

    %Program Files%\
    C:\Users\%USERNAME%\AppData\
    %windir%\

    Refer to this link:

    http://support.microsoft.com/kb/822158

    for MS recommended exclusions, and NOTE HOW IT *ASSUMES* YOUR AV SOLUTION SUPPORTS SYSTEM VARIABLES!

    Somebody make my day and tell me ESET doesn't NEED to support this...
     
  2. Manu7204

    Manu7204 Registered Member

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    would love to see an answer to this
     
  3. timid

    timid Registered Member

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    afaik environment variables are nod supported.
     
  4. jeremyf

    jeremyf Registered Member

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    You mean, you don't know but you just assume? Or you actually have tested and found it to work?

    I am using version 4.0.474 currently, and have NOT been able to get environment variables to work...

    I am looking for a definitive answer...

    *edit*
    on second thought, are you just making a joke? "environment variables are *nod* (not) supported"? If so, I LOL'ed...
     
  5. timid

    timid Registered Member

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    nah i just mistyped, lol :D

    and yeah i have tested it and it does not work. so from me, that is a definitive answer :)
     
  6. agoretsky

    agoretsky Eset Staff Account

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  7. Brambb

    Brambb Registered Member

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    Altho most variables are not really needed the %username% variable is really nice to have and really no other way to proper exclude files in user profiles.
     
  8. jeremyf

    jeremyf Registered Member

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    Hey! Wow man, I really appreciate you weighing in with at least a hint of future support for this! Thank you!

    Can you explain what you meant by "normally" we would not have to set up the exclusions specified in the MS linked article?

    I have seen numerous threads of people having difficulty, ESPECIALLY with servers, that point to setting up proper exclusions properly being the solution ...

    I have also seen solutions suggested like having ESET hard code MS suggested exclusions right into the AV, or an "easy button" method, where simply clicking on it sets up the standardized, accepted exclusions...

    I manage a number of servers and workstations, in a mixed Windows 2003, XP Pro, and Windows 7 environment. Wouldn't you recommend those same exclusions in the MS article for all of these cases?

    Again, thanks for the response!
     
  9. jimwillsher

    jimwillsher Registered Member

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    For me, the preferred option would be an option in the config XML to allow auto-setup. That way the installer (or the ESET kernel) could detect what is installed on the system and then filter accordingly. This means you could roll out the same config to different systems and not have to worry.

    At the moment it's a real pain, especially if you want to use the same config on x86 and x64 systems (different program files folder etc.). Also, not all systems have windows on C:\ (especially when dual-booting with XP or earlier) which makes C:\Windows exclusions much mroe tedious to code (we have a couple of XP machines running legacy apps where we have C:\Windows, D:\Windows\, E:\Windows, F:\Windows and G:\Windows installations!


    Certainly, we really need something. On servers there is a predefined, reasonably static list of exclusions to apply - and ESET staff will often reply to problem threads here with "...and have you applied the server exclusions...." etc. It would make life easier for all if the exclusions were easier to apply.

    Just my 2p


    Jim
     
  10. Marcos

    Marcos Eset Staff Account

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    Hi Jim,
    this is surely something we'll be considering for future versions. I presume it makes sense to resolve variables when pushing configuration to clients. I've put it on the wish list so we'll see what our developers will say.
     
  11. jeremyf

    jeremyf Registered Member

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    Once again I appreciate another heavy hitter posting in this thread.

    Just let us know how it goes, Marcos!
     
  12. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Many organizations use ESET's software on servers without having to apply any exclusions, however, sometimes a performance or compatibility issue appears which is solved by using one (or more) of the exclusions.

    Regards,

    Aryeh Goretsky


     
  13. techie007

    techie007 Registered Member

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    Is there any way for us users to view and/or add feature requests to this 'wish list'?

    If not, what is the best way to submit feature requests?
     
  14. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Every ESET section on Wilders has a "stickied" message thread to request changes. For example:

    Future Changes to ESET NOD32 Antivirus
    Future Changes to ESET Smart Security
    Future Changes to all other ESET Products
    Future Changes to NOD32 (v2.x is no longer being actively developed)

    Posting a message in any of these threads ensures that it is read by many of ESET's customer care representatives, developers, localization managers, product marketing managers, technical support engineers, technical writers and virus lab staff, to name a few.

    Regards,

    Aryeh Goretsky


     
  15. jeremyf

    jeremyf Registered Member

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    For anyone monitoring this thread, apparently this suggestion has been accepted and will be implemented!

    Marcos reports so in the first thread agoretsky lists in the post above this one...check it out!

    Kudos to Eset if they can get this implemented!
     
  16. jimwillsher

    jimwillsher Registered Member

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    Woohoo! My configuration tasks at new sites just got easier :)

    Nice one, ESET, thank you!


    Jim
     
  17. Marcos

    Marcos Eset Staff Account

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    Just remember that it won't work for user variables as ekrn.exe is run in the local system account and thus cannot resolve them.
     
  18. jimwillsher

    jimwillsher Registered Member

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    WINDIR and PROGRAMFILES are good enough for me :) Oh, and hopefullly ProgramFiles(x86) to check for x64.


    Jim
     
  19. Brambb

    Brambb Registered Member

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    So that means that %temp% (c:\users\username\AppData\Local\Temp) and %userprofile% (c:\users\username\) do not resolve for example?

    Its not a nightmare for me but I can imagine those variables are most usefull since system variables are located on the same place 9 out of 10 times.
     
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