Just got a username/password and tried down loading the 32 bit version to no avail. Not getting past the username/password. Got another email from enet about licences but only appear to have gif files included. any ideas? cheers Patboy
Hey patboy, -The username and password are case sensitive and the hyphen in the username is required -The password is ten characters long and lowercase -When copying and pasting, make sure you do not select an extra blank space -We do not use the letter "L" in passwords, use the number one (1) instead -A big "0" is the number zero, a small "o" is the lowercase letter o -Make sure you are downloading the correct version for your license (i.e. home vs business license, nod32 vs smart security)