Emsisoft emergency kit

Discussion in 'other anti-malware software' started by lodore, May 5, 2016.

  1. lodore

    lodore Registered Member

    Joined:
    Jun 22, 2006
    Posts:
    9,054
    Hey all,
    I am trying to delete EEK from my computer but I cannot due to epp.sys in the bin64 folder being in use.
    I have used multiple file unlock tools and even after multiple reboots it will still not delete.
    has anyone else experienced this and have a solution?
    i have deleted everything in the other folders relating to eek it is just the one file that remains.

    I am running windows 10 pro 64bit

    Thanks
     
  2. mood

    mood Updates Team

    Joined:
    Oct 27, 2012
    Posts:
    16,226
    You have to stop the service that is responsible for loading this driver. Then you can delete it.
     
  3. Solarlynx

    Solarlynx Registered Member

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    1,992
    I would try to do that in Windows safe mode.
     
  4. jpcummins

    jpcummins Registered Member

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    Location:
    Terre Haute, IN
    I am having the same problem, cannot delete the EEK folder, I have searched for the service as suggested but see nothing that I can identify with the Emergency Kit. I would appreciate further suggestions or recommendations and would thank you in advance. As always I appreciate all replies.

    John Cummins
     
  5. stapp

    stapp Global Moderator

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  6. jpcummins

    jpcummins Registered Member

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    Location:
    Terre Haute, IN
    Thank you Stapp, followed the instructions and was successful in deleting the folder. I like the Emergency Kit and intend on reinstalling a new version in a few days. Again thanks!
     
  7. stapp

    stapp Global Moderator

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    Glad to hear you are sorted now :thumb:
     
  8. bellgamin

    bellgamin Very Frequent Poster

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    Hawaii
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