Here's my headache. I bought Acronis TI 10 last July. I backed up my files on an external hard drive. Now....pardon me if I'm ignorant but I guess I'm not understanding how to actually do this the correct way.... apparently. The Acronis program was on my C drive. This is the drive that crashed (MBR problem). To make a long story short, when I backed up my C drive I had 4 partitions (system; programs; docs, pics & music; video). Rather than backing them up separately I just backed up the entire drive to my external. Never had any problem looking at it or verifying things. When I finally needed the Acronis backup on the ext. drive AND since the original program was gone I used my Acronis Emergency Disk that I burned. Wouldn't work. I get "The files for activating the Acronis Secure Zone are not available. Please run Acronis TI Home from Windows to copy the missing files to Acronis Secure Zone". Does this mean the Emergency Disk is worthless? Does this also mean that I have to go to the site and redownload the program (I still have the key and extended download service, thank Gawd). Thanks much or any help.